Resource Navigation & Case Mgt.

New Offering!

Resource Navigation

A new client-centered resource navigation program focusing on LGBTQ+ needs that assists clients with navigating:

Housing Programs
Name Change & Gender Marker Policies & Procedures
Health & Medical Care Resources
Food Insecurity
Gender Affirming Clothing
Translation Services (including ASL)
And much more!

Resource Navigation Process

Step 1

Initial Consultation

In your first 30-minute consultation, we’ll discuss your hopes, goals, and current concerns. Together, we’ll identify your strengths, explore available resources, and set actionable goals to guide your next steps. In this visit, we will:

Find the best hopes and goals
Present any concerns
Do a strengths assessment
Explore resources
Set goals

Step 2

Intake

During the intake process, we’ll gather important information about you in order to connect you to the right services. This appointment will span approximately 45 minutes. In this visit, we’ll discuss:

Personal history
Social connections
Further goals and needs
Legal and safety concerns
Recommended services

Step 3

Follow-Up Visits

To provide ongoing support, we offer up to three follow-up appointments tailored to your needs. Whether at our center, in your environment, or a public space, these consultations ensure you receive direct assistance in accessing the services you need. We’ll provide support through:

Up to 3 follow-up appointments
Flexible meeting locations
Hands-on help with accessing services

Current Offerings

Food Pantry

A shelf stable food pantry with canned goods and other items available to program participants.

Bus Passes

Bus Passes are available to assist clients with transportation to appointments and meetings.

Crisis Cold Weather Shelter

Thursday & Sunday nights, Nov. - Mar. when temps are below 32°.

Translation Services

Our program is pleased to offer Translation Services, including American Sign Language.

Resource Lists

We maintain up-to-date resource lists to share with GLO visitors seeking info on various topics.

Get in Touch

For more information about this program, contact Emilia Stauffer (she/her):

Email

Emilia@glocenter.org

Call

417-860-4368

Location

518 East Commercial St
Springfield, MO 65803

Center Hours

Mon, Thu, Fri: 10am - 4pm Tue, Wed: 10am - 3pm

Resource Navigation Program

New Offering!